Effective Date: 5th of May 2021
Welcome to EVOLTEC Information Technology LLC (“EVOLTEC”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website (www.evoltec.ae) and your engagement with our professional IT services. By accessing this website or entering into a service agreement with EVOLTEC, you agree to the terms outlined below.
Part 1: Website Terms of Use
1. Acceptance of Terms
By accessing our website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you do not agree to these terms, please do not use the website.
2. Use of Website
You agree to use the site only for lawful purposes. You must not attempt to gain unauthorized access to the site, its content, or its servers.
3. Intellectual Property
All content, logos, graphics, and trademarks on this site are owned by EVOLTEC or used under license. You may not copy, reproduce, or use this content without written permission.
4. Third-Party Links
We may link to external sites for your convenience. We are not responsible for the content or privacy practices of these third-party websites.
5. Privacy
Your use of this website is subject to our Privacy Policy, which outlines how we collect and use your data.
6. Disclaimers
This website is provided "as is" without warranties of any kind. While we strive to provide accurate content, we do not guarantee that information is complete, error-free, or up to date.
Part 2: IT Services Terms & Conditions
These terms apply to clients engaging EVOLTEC Information Technology LLC for IT consultancy, outsourcing, support, and professional services.
7. Scope of Services
EVOLTEC provides IT outsourcing, consultancy, cloud infrastructure, DevOps, cybersecurity, and support services as defined in each client agreement or Statement of Work (SOW). Services are delivered by certified professionals under agreed timelines and conditions.
8. Service Agreements
All services are governed by a signed agreement and/or SOW between EVOLTEC and the client. The agreement outlines deliverables, duration, pricing, and responsibilities.
9. Client Responsibilities
Clients must provide clear access to necessary systems, documentation, and personnel to allow us to deliver services effectively. Delays caused by lack of access or communication may impact timelines and are not the responsibility of EVOLTEC.
10. Confidentiality
Both parties agree to maintain confidentiality of all proprietary or sensitive information disclosed during the course of the engagement. This obligation survives the termination of services.
11. Payment Terms
Invoices are issued as per the agreed payment schedule and must be settled within the agreed timeframe (typically 30 days). Late payments may incur additional fees or service suspension.
12. Warranty & Liability
EVOLTEC warrants that services will be performed using reasonable skill and care. However, we do not warrant that our services will be error-free or uninterrupted. Our liability is limited to the value of the services provided and does not include indirect or consequential damages.
13. Termination
Either party may terminate the service agreement with written notice under the conditions outlined in the contract. Any outstanding invoices must be settled in full upon termination.
14. Force Majeure
We are not liable for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, internet outages, or government restrictions.
Part 3: General Provisions
15. Amendments
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on our website and take effect immediately.
16. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved under the jurisdiction of the UAE courts.
17. Contact
If you have questions or concerns, please contact us:
EVOLTEC Information Technology LLC
Office 205, Abraj Al Mamzar, Block A, Hor Al Anz East, Dubai, UAE
📧 info@evoltec.ae
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